Privacy policy

Privacy Policy

Last updated: April 2026

Love Great Health is a trading name of World Force Ltd, 131 St Annes Road East, Lytham St Annes, Lancashire, FY8 3HW, United Kingdom.

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect We collect personal data necessary to process your orders and provide our services, including: your name, email address, delivery address, and payment details. Payment card information is processed securely via our payment gateway and is not stored by us.

2. How We Use Your Data We use your data to: process and fulfil your orders; send order confirmation and shipping updates; respond to your enquiries; improve our website and services; and comply with legal obligations. Our lawful basis for processing is contract performance and, where applicable, legitimate interests or legal obligation.

3. Marketing We will only send you marketing communications where you have given your consent. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

4. Sharing Your Data We do not sell or rent your personal data. We may share it with trusted third parties who assist in operating our website and fulfilling orders (e.g. couriers, payment processors), who are bound by confidentiality obligations. We may also disclose data where required by law.

5. International Transfers Where your data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights Under UK GDPR you have the right to: access your personal data; correct inaccurate data; request erasure; object to processing; request restriction of processing; and data portability. To exercise any of these rights, please contact us via our Contact Us page.

8. Cookies Our website uses cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

9. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with an updated date.

10. Complaints If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by post to: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.