Privacy Policy

Privacy Policy

World-Force Ltd (trading as Love Great Health)
Company Registration Number: 03634254
131 St Annes Road East, St Annes, Lancashire, FY8 3HW, United Kingdom

Last updated: April 2026

1. Introduction

World-Force Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use lovegreathealth.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

We are the data controller for personal data collected through this website. If you have any questions about this policy or how we handle your data, please contact us via our contact page.

3. What Data We Collect

We may collect and process the following personal data:

  • Name, email address, delivery address and phone number
  • Payment information (processed securely via our payment provider — we do not store card details)
  • Order history and purchase behaviour
  • Website usage data via cookies and analytics tools

4. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries
  • Improve our website and customer experience
  • Comply with our legal obligations

Our lawful basis for processing is contract performance (to fulfil your order) and legitimate interests (to improve our services). Where we send marketing communications, we rely on your consent.

5. Data Sharing

We do not sell or rent your personal data. We may share it with trusted third parties solely to fulfil your order (e.g. delivery couriers, payment processors). These parties are contractually obliged to handle your data securely and only for the specified purpose.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically 6 years for financial records).

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (“right to be forgotten”)
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us via our contact page.

8. Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Continued use of our site implies acceptance of our cookie policy.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Payment transactions are encrypted and processed by our secure payment provider.

10. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

12. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website constitutes acceptance of the updated policy.